Ordering Information
How Do I place An Order?
Customer Care
Last Update vor 3 Jahren
We offer three secure ordering methods so that you can choose the option that works best for you.
Order online
Placing an order on HOUSEBAY is safe, easy, and fast. You can check your order status and make changes every step of the way using My Account, which can be easily browsed through the links on the top right-hand side of the page.
Call us
Our product specialists are available over the phone 5 days a week: Mon – Fri: 9AM – 5PM, all times CET.
Contact us through the link at the bottom of this page and we'll not only set up the order for you but answer any questions you may have.
Quote/Bank transfer
If you’d prefer to pay by wire transfer, we are happy to accept. A quote/proforma will need to be obtained. (For more information, see below).
Order Confirmation
After your order is completed, you will be sent a confirmation email to the email address provided. Included will be an order number – this is your reference number in case you have any questions about your order. Please review the order summary to confirm your order information is correct and save the email as a receipt of your purchase. If you don’t receive a copy, first check your junk mail and then check My Account or contact us.
If you’d like another copy of your receipt, you can always go to My Account and click “My Orders”.