5

Tracking Orders

Customer Care

Last Update 3 ปีที่แล้ว

Items are monitored every step of the way. To quickly see an estimated delivery date, navigate to My Orders. Each order (plus all the information you might need to know about it) will have its current status and estimated arrival date.

More About Estimated Delivery Dates

If you are interested in finding the estimated delivery date for an item before you place an order, just expand the “Shipping & Returns” tab on the item’s product page.

If you have placed an order, please note that estimated delivery dates vary depending on whether it is a small item or a large item:


Small Items


• The estimated delivery date indicates when the item will arrive at your home.


Large Items


• The estimated arrival date shows when the item will get to your local area.

• A local Delivery Agent will then contact you to set up an exact delivery date and time window.

• On your scheduled delivery date, our local delivery partner will call you prior to arrival to make sure you are home.


Visit our Shipping Information article for more details on item sizes, delivery dates, and shipping methods.